To simplify your trip to the clinic, please make an appointment prior to your visit.
Please click here for further information regarding Doctor Schedule at SOS Medika Klinik Cipete
Please note that as a result of unpredictable traffic in Jakarta, Doctor availability and schedule times are subject to change without notice.
Frequently Asked Questions
What is SOS Membership?
International SOS offers several different types of membership that provide medical assistance when you are working or living outside of your own home country.
Medical Evacuation, Worlwide travel advice and advice on how to manage your Healthcare needs while in Indonesia are offered through our membership program. Access to the Expatriate Medical Advisor can also be given if you are an International SOS member.
You do not need to be a member to visit one of National Doctors at our SOS Medika Klinik in Indonesia.
Do I have to be a member to come to the clinic?
No, our clinics in Indonesia are open to the public.
Can an Expatriate Doctor practice in Indonesia?
No, by Indonesian Law, Expatriate Doctors can only advise you on the most appropriate course of action for your medical condition.
How can I see An Expatriate Medical Advisor?
You need to join International SOS as a member of our Global membership "Blue Card" program.
Does International SOS provide insurance services?
No, we are not an insurance company, although one of our membership packages does cover the cost of medical evacuations.
Can I be covered for in-patient and out-patient services if I become an International SOS member?
International SOS has a prepaid medical program (Clinic Plan) in Indonesia which covers out-patient services. We are not a hospital, so we do not have in-patient facilities. International SOS does not offer inpatient insurance cover, but can refer you to a range of providers.
If I am a patient at an SOS Medika Klinik in Indonesia am I automatically an International SOS member?
No. Membership of International SOS is not related to clinic access.
The membership International SOS offers are related to medical, travel and security evacuation and assistance services. You need to be a member of International SOS if you would like us to assist you if an evacuation is required or you would like to have 2nd opinions from Expatriate Medical Advisors on medical advice you have received from National Doctors.
Where can I make an appointment to see an Expatriate Medical Advisor?
Expatriate Medical Advisor are based in the Assistance Centre at SOS Medika Klinik Cipete.
Appointment can be made to see International SOS members at our SOS Medika Klinik Kuningan by prior arrangement and with sufficient notice.
How does International SOS work with my Insurance Company?
International SOS has existing relationship with many insurance companies across the world.
When a patient holding insurance requires medical assistance our International SOS team contacts the insurer, advises them of the case and patient condition and seeks the insurer's approval to assist the patient.
International SOS has some "cashless" agreements in place at our Indonesian clinics that enables minor medical bills to be charged directly to the insurer.
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